Shipping policy
Shipping Policy
Last updated: May 2026
At Reema Rose, we are committed to providing a smooth, transparent, and reliable shipping experience throughout Australia.
Below you will find important information regarding order processing, shipping, delivery timelines, and tracking.
Shipping Summary
Shipping Territory: Australia only
Shipping Cost: Free Standard Shipping on all orders
Order Cut-off Time: 5:00 PM (AEST)
Handling Time: 1–3 Business Days (Monday–Friday)
Transit Time: 7–14 Business Days (Monday–Friday)
Estimated Total Delivery Time: 8–17 Business Days
Currency: All prices displayed in AUD ($)
Order Processing (Handling Time)
Order Cut-off Time:
5:00 PM (AEST), Monday to Friday.
Handling Time:
Orders are typically processed, quality checked, and dispatched within 1–3 business days (Monday to Friday).
Orders placed after 5:00 PM on Fridays, weekends, or public holidays will begin processing on the next business day.
Transit & Delivery Time
Once your order has been dispatched, estimated delivery times are as follows:
• Delivery Time: 7–14 business days
• Estimated Total Delivery Time: 8–17 business days from the date of purchase
Deliveries are made on business days only (Monday–Friday).
Please note that delivery times are estimates only and may vary during peak periods, promotional events, or Australian public holidays.
Shipping Location
Reema Rose currently ships within Australia only.
At this time, we do not offer international shipping.
Shipping Cost
We proudly offer Free Standard Shipping on all orders across Australia.
The total shown at checkout is the final amount you pay. There are no hidden shipping charges, handling fees, or unexpected costs added after checkout.
All prices are listed in Australian Dollars (AUD) and include GST where applicable.
Courier Partners
We work with trusted shipping partners, including:
• Australia Post
• CouriersPlease
• DHL
• Sendle
The courier selected for your order may vary depending on your location and delivery availability.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
This allows you to monitor your shipment and delivery progress in real time.
Delays
While we work hard to meet estimated delivery timeframes, delays may occasionally occur due to circumstances outside our control, including:
• Severe weather conditions
• Courier disruptions
• Public holidays
• High shipping volumes
• Remote delivery locations
We appreciate your patience and understanding if delays occur.
Address Changes & Order Cancellations
Address Changes
If you notice an error in your shipping address, please contact us immediately at hello@reemarose.com.au.
We can only update shipping details before your order enters the processing stage.
Order Cancellations
Orders may be cancelled within 12 hours of purchase.
After this period, your order may already be in processing or transit and will need to follow our standard return procedure.
Customs & Taxes
As Reema Rose ships domestically within Australia, no customs duties or import taxes apply to your order.
The total displayed at checkout is final.
Contact Information
Reema Rose
[Australian Business Address Placeholder]
Australia
Email: hello@reemarose.com.au
Phone: [Australian Phone Number Placeholder]
Customer Service Hours (AEST)
Monday – Friday: 9:00 AM – 5:30 PM
Saturday & Sunday: 10:00 AM – 3:00 PM
We aim to respond to all enquiries within 24 business hours.
Thank you for choosing Reema Rose.