Payment Policy
Payment Policy
Last updated: May 2026
At Reema Rose, we are committed to providing a secure, smooth, and reliable payment experience for all customers.
This Payment Policy outlines the accepted payment methods and how transactions are securely processed on our website.
Accepted Payment Methods
We currently accept the following payment methods:
• Visa
• Mastercard
• American Express
• Maestro
• UnionPay
• Klarna
• Shop Pay
• Apple Pay
• Google Pay
All payments are processed in Australian Dollars (AUD $).
Payment Processing
All payments are securely processed through trusted third-party payment providers.
• Your payment will be charged at the time your order is placed
• Orders are processed only after successful payment authorisation
• We do not store complete payment card details
Payment Security
Your privacy and security are important to us.
All transactions on our website are protected using SSL (Secure Socket Layer) encryption technology to help safeguard your payment and personal information during checkout.
Order Verification
To help prevent fraud and protect customers, we may perform payment verification checks on certain orders.
This may include:
• Verifying billing or shipping information
• Requesting additional identification or confirmation where necessary
If payment verification cannot be completed, we reserve the right to cancel the order and issue a full refund.
Currency
All prices displayed on our website are listed in Australian Dollars (AUD $).
If you are using a payment method connected to another currency, your financial institution may apply currency conversion fees or additional charges.
Payment Issues
If your payment is declined or unsuccessful, we recommend the following:
• Double-check your payment information
• Contact your bank or payment provider
• Try an alternative payment method
If you continue to experience issues, please contact our support team for assistance.
Refunds
All refunds are processed in accordance with our Refund Policy.
• Refunds are issued to the original payment method used for purchase
• Processing times may vary depending on your payment provider or financial institution
Contact Information
Reema Rose
[Australian Business Address Placeholder]
Australia
Email: hello@reemarose.com.au
Phone: [Australian Phone Number Placeholder]
Customer Service Hours (AEST)
Monday – Friday: 9:00 AM – 5:30 PM
Saturday & Sunday: 10:00 AM – 3:00 PM
We aim to respond to all enquiries within 24 business hours.
Thank you for choosing Reema Rose.